I was so excited to find stylish, quality and locally made men's short sleeve western shirts after my husband expressed a desire for some. I ordered 2 shirts, four months ahead of his birthday, while they were available (I noted that many styles indicated "Sold Out" on their website). I put a note on my order, indicating my timeline as well as expressing my concern regarding his 6'2" height, questioning whether they would be long enough. I received a nice email offering to add 2" to their "standard" length, since these shirts are "made to order" anyway. I replied, thankful for this offer and noted that I had measured some of this existing shirts to be 29-30" long. I received another reply saying that 2" addition should turn out perfect for him. I was told that they would go into production in 2-3 weeks. When I received the 2 shirts they only measured 27" long. I sent an email questioning what happened that they weren't made to my order and never received any response. Since his birthday is still 2 months away, well past any return policy accommodation, I'm definitely anxious as to whether this will be the birthday gift that he was hoping for.
beautiful shirt, extremely well made
Absolutely beautiful and incredibly well made pearl snap shirts! Beyond quality and an amazing company to work with! Thank you Richter!
Fit was too small the first time, but my fault. Richter replaced it with next size up. No issues. Replacement fits fine.