Returns

Returns and Exchanges

We happily accept returns and exchanges. All returned or exchanged items must be unworn, unwashed, and free of damage with the original tags intact.

We do not pay for returned shipping. Our shipping address is 2202 Broadway, San Antonio, Texas. 78215. We welcome free in-person returns. Refunds are issued once we receive and inspect the garment(s).

If items arrived damaged or the incorrect item was sent to you, please email ​​​​bronte@richtergoods.com and we will rectify the situation free of charge. 

Proudly Made in the U.S.A.

At the heart of what we do are people who’ve dedicated their lives to the mastery of one skill. Master mechanics. Master seamstresses. Master pattern makers. We manufacture in-house because we believe in mastery. We believe in upholding the art of artistry. Today, we are one of the few remaining shirt-makers based in the USA. 

Mario Guajardo grew up wearing pressed Western shirts and cowboy boots in Mexico City. His father, whose ancestors were Native Texans, made it a proud staple of his children's wardrobe. Guajardo returned to Texas with the intent of manufacturing western shirts in San Antonio.