PRIVACY POLICY

C&M RICHTER COMPANY LLC
Effective Date: 26th February, 2026

1. Introduction

C&M RICHTER COMPANY LLC ("Richter Goods," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit:

https://richtergoods.com
or any related services, mobile interactions, SMS programs, or digital properties.

Business Address:

10458 Sentinel Drive
San Antonio, Texas 78217
United States

2. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via Shopify, PayPal, Stripe)
Account login credentials
Reviews and user-generated content
SMS opt-in information

B. Automatically Collected Information

IP address
Device type
Browser type
Cookies and tracking technologies
Website usage behavior
Analytics data (Google Analytics)
Advertising identifiers (Meta Pixel, Google Ads)

3. How We Use Your Information

We use your information to:

Process orders and payments
Provide shipping and order updates
Send transactional emails and SMS
Send marketing emails and SMS (if opted in)
Provide 2FA / account verification
Improve our website and services
Detect fraud and enhance security
Comply with legal obligations

4. SMS & Mobile Messaging Policy (TCPA / CTIA Compliant)

By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Richter Goods, including:

Order confirmations
Shipping updates
Customer service notifications
Marketing promotions
Account verification codes (2FA)

Message Frequency

Message frequency varies.

Consent

Consent to receive automated marketing messages is not a condition of purchase.

Opt-Out

You may opt out at any time by replying:

STOP to cancel
HELP for assistance

You may also contact us at: support@richtergoods.com

Message & Data Rates

Message and data rates may apply based on your carrier.

Data Sharing

Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services (e.g., SMS platforms like Twilio) is permitted.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies including:

Google Analytics
Google Ads
Meta (Facebook) Pixel
Shopify analytics tools

These tools help us analyze traffic, measure performance, and deliver targeted advertising.

You may disable cookies through your browser settings.

6. Third-Party Service Providers

We may share your information with trusted third parties, including:

Shopify (e-commerce platform)
Shopify Payments
PayPal
Stripe
Twilio (SMS services)
Resend / Shopify Mail
Google Analytics
Meta Platforms

These providers are contractually obligated to protect your data.

7. Data Retention

We retain personal information as long as necessary to:

Fulfill transactions
Comply with legal obligations
Resolve disputes
Enforce agreements

8. Your Privacy Rights (U.S. & California Residents)

If you are a California resident under CCPA/CPRA, you have the right to:

Request access to personal data
Request deletion of personal data
Request correction of inaccurate data
Opt out of sale or sharing of personal data

To exercise rights, contact: support@richtergoods.com

We do not sell personal information.

9. Children’s Privacy

Richter Goods is intended for individuals 18 years or older.

We do not knowingly collect personal data from individuals under 18.

10. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission is 100% secure.

11. International Users

If you access our site from outside the United States, your information may be transferred and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

13. Contact Information

C&M RICHTER COMPANY LLC
10458 Sentinel Drive
San Antonio, Texas 78217
Email: bronte@richtergoods.com

97%

(162)

(3)

(1)

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Excellent customer service from Bronte and

Excellent customer service from Bronte and Aizza!

fantastic shirt

I purchased this shirt with little time to get it for a planned event, and the staff bent over backward to make sure I got it. The shirt was better than I could have expected, beautiful, when I received it. But I had selected a size too small! Then, the great staff at Richter went above and beyond to get me the right size with only minutes to spare. Bravo. Love this company. Made in the USA, made in the great state of TX!!

A Time Machine for Quality and Style

Simply put, you must see and feel this piece in your hands to truly witness its perfection. In every way this shirt is just magnificent. The fabric is incredible and difficult to describe. It's sturdy like canvas but not thick. It breathes and relaxes to your frame. The snaps are as beautiful as can be and unmatched by any others in my opinion. Then there's the smiley chest pockets with leather accents at the tips that take the whole thing to a level I've never seen before in other brands. Every cut, angle, and stitch in it's rightful place. Richter are on a different scale. The best. Keep em coming folks! I am 5'8" 175lbs with 41.5"-42" chest. I wear Large everything Richter.

Excellent quality and everyone in the store was

Excellent quality and everyone in the store was sofriendly and helpful! Will definitely revisit and purchase again!

great shirt!!!

great shirt, great fit and great customer service. was on the fence about sizing and they really took the time to answer all my questions. I'm 6' and about 160lbs. and the medium fits perfect. If I was looking for more of an overshirt I could have gone for the large and I think that would have worked too. overall, very satisfied with my purchase.

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Privacy Policy